Friday, December 30, 2011
Wednesday, December 28, 2011
It’s important to build your network before you need it!
Building a network of organization supporters who can do a variety of things at a moment’s notice is imperative in today’s socially networked world.
Transactions Versus Relationships
Unfortunately, many organizations struggle with relationship building. Instead, they are masters of the transaction. Their emphasis on transactions is often at the expense of cultivating relationships.
Successful organizations are integrating relationship building with their traditional transactional processes. They understand that cultivating strong online relationships leads to customer loyalty.
Tips For Building Online Relationships
It takes constancy and practice to cultivate an online relationship. Ultimately, organizations want to build relationships to help others move from awareness to action.
Here are several tips to help foster online relationships.
1. Go Ahead And Lose Control!
Yes, losing control is more important than trying to obtain it. Did you ever really have the control?
In the digital world, the power has shifted from organizations to people. That’s a good thing, especially for organizations that want to connect as many people possible to their mission and cause.
Here’s the reality. Spending time trying to control what other people do and say is counterproductive. People in social networks will continue to march to their own drum.
2. Invest In Karma Banking
CauseWired author Tom Watson coined the phrase karma banking. Karma banking is sending and sharing good things with others without expecting an immediate return. It’s fostering long term social capital and building relationships.
By its very nature, social media pulls news, conversations and activity away from organizations and into networks. This is the exact opposite of what many organizations try to do by being the sole source of information.
The highest compliment an organization can receive is “You’re a great sharer.” That’s better than you’re a hoarder of information.
Watson says that karma banking has a boomerang effect. When an organization needs support in the future, they can turn to their storehouse of trusted online relationships.
3. Wear Rose Colored Glasses For Your Relationships
The foundation for cultivating strong online relationships is the belief that people are good, sincere and trustworthy. At their very core, people want to help.
Organizational leadership needs to adopt an attitude that people are naturally good and helpful. Showing some humility and being able to ask their networks for help actually strengthens their relationships.
4. Don’t Fondle The Hammer, Foster The Friendship
Social media tools cannot start a relationship. Only people can.
Don’t get enamored with the social technology tools at the expense of the relationship. The tools are devices that can support communications and connections.
A one-size-fits-all friendship doesn’t work. Long term friends have a different level of connectedness than a new Facebook friend. Yet both have value.
Don’t judge your online relationships by their time involved with your organization. If their personal circumstances don’t allow them to engage, let them know you’ll be there when their ready.
Many social networks have their own rhythms and ebb and flow. It’s not something an organization can control, dictate or manipulate.
Sometimes those networks have a low level of activity. Sometimes they require more nurturing.
The important thing to remember is that while the organization is engaging in networking, it is also building trust and rapport.
How does your organization recognize influencers on social media spaces who care about your organization and its issues? What are some ways your organization communicates in social media?
Friday, December 23, 2011
Tuesday, December 20, 2011
Sunday, December 18, 2011
Friday, December 16, 2011
Saturday, December 3, 2011
Wednesday, November 30, 2011
Monday, November 14, 2011
Sunday, November 13, 2011
Saturday, November 5, 2011
Friday, November 4, 2011
So the skills & training to understand people and their behaviour and influence them to change is absent from the approach. But in a services business it’s the single most important factor for delivering lasting change. Lasting change does not happen overnight it’s a hard slog. It starts with connecting with people, understanding them, seeing things from their point of view. Look to set in place the four things you need for people to change:
- A compelling reason to change – it’s got to make sense
- A clear direction agreed – people need to shape and agree the outcome
- The resources to do the job – you can’t just be another item on an increased to-do list
- Clear and actionable next steps - people need to know where to begin
Thursday, November 3, 2011
Saturday, October 29, 2011
Wednesday, October 26, 2011
Tuesday, October 25, 2011
Saturday, October 22, 2011
Monday, October 17, 2011
Thursday, October 6, 2011
Sunday, October 2, 2011
Saturday, October 1, 2011
Thursday, September 22, 2011
Wednesday, September 21, 2011
Wednesday, September 14, 2011
Tuesday, September 13, 2011
Saturday, September 10, 2011
Tuesday, September 6, 2011
Saturday, September 3, 2011
Tuesday, August 30, 2011
Thursday, August 25, 2011
Wednesday, August 24, 2011
Tuesday, August 23, 2011
Saturday, August 20, 2011
Wednesday, August 17, 2011
Tuesday, August 9, 2011
In the first of my blog posts on helping L&D department move forward, I want to focus on how we can help others learn continuously using social media.
As I have mentioned in a number of places, L&D just won’t be able to provide everything that their people will need to do their jobs, and as Conrad Gottfredson in an article in Learning Solutions magazine, The other side of learning: performance is everything explains
“today’s work environment doesn’t tolerate learners stepping out of their workflow to learn unless it is absolutely vital to do so. And the actual nature of 21st century learners is resistant to learning options that are delayed and removed from the here and now.”
So, an important part of L&D’s new role will be encouraging and supporting a more self-directed and self-reliant approach to continuous learning as people do their jobs; and this is where social media can play a huge part.
For me, social media provides the key tools and networks for my own personal/professional development and productivity, and was one of the reasons why I created the “resource”: How to use social media to work and learn smarter – in 30 days.
I have now offered this “resource” in a number of incarnations, most recently as an online social activity on my Share&Learn collaboration platform.
Essentially it covers 4 main areas:
1 – Finding and using content on the Social Web
2 – Creating and sharing content
3 – Joining and building networks and communities
4 – Improving productivity
The next online social activity takes place 29 August – 7 October 2011. There are 100 free places. If you’d like to join up, you can find out more about the activity here: How to use social media to work and learn smarter.
Sunday, August 7, 2011
Saturday, August 6, 2011
Thursday, August 4, 2011
Monday, August 1, 2011
Monday, July 25, 2011
Saturday, July 23, 2011
Sunday, July 17, 2011
That’s 416 weeks, or almost 3,000 days.
This is the amount of time that I have not had a fixed home; moving to a new country, culture and language every few months and taking absolutely everything I own with me. It has been a significant percentage of my life, and it’s still long from over.
I had actually done some travelling before - a couple of summers in the states, and an entire month already in Spain. But about this time back in 2003, on the week of my 21st birthday, I left Ireland for good. I had graduated university a few days before, and knew that I’d only be coming back “home” for visits (I’ve never once missed the family Christmas dinner). But it’s not really my home any more. Since then, “wherever I lay my hat, that’s my home”.
After devoting my life to them, university and schools had taught me nothing of any real importance. I had gone through as many books as I could and thought I knew it all, but the fact of the matter is that I have become the person I was meant to be in the last 4/5 of a decade, while on the road. And I certainly still have a lot left to learn.
[Edit: People keep asking me how I can afford a travel lifestyle for so long, or if I'm rich or if my parents paid for everything. I paid for the entire trip myself, starting with no money saved up; I can assure you my lifestyle is way cheaper than most settled people who prove observation #10 and need so much money to buy rubbish!
You don't need to be rich to travel the world. To find out more about me and my story, please read my site's About page to see a list of the many jobs I've had during my travels. For just the last one year I've been earning money by helping people to hack languages quicker.]
Since yesterday was my 29th birthday and this week is my 8 year “travelversary”, I thought it fitting to share 29 of these revelations with you of things that I have learned on this journey. Many of them are about life in general, but these are actually my observations after meeting many people from all over the world:
1. Everyone everywhere basically wants the same thing
Vastly different as the world’s cultures are, if you speak to Italian millionaires, homeless Brazilians, Dutch fishermen and Filipino computer programmers, in their own languages, you start to see that we are all incredibly alike where it matters.
Everyone just wants validation, love, security, enjoyment and hopes for a better future. The way they verbalise this and work towards it is where things branch off, but we all have the same basic desires. You can relate to everyone in the world if you look past the superficial things that separate you.
2. Deferring your happiness to the future is a terrible idea
Too many people presume that when they have that one thing they can work towards for years then “everything will be alright”.
This is delusional.
When you get it, there’ll be something else missing in your life. I fundamentally believe that long-term pure happiness from one particular situation or achievement is a pipe-dream, but we can learn to be content with what we have, live in the now, all while enjoying the progress and changes we are making.
If your whole life is working up towards one really big major goal that you hold on to for years, then you will have a major anticlimax after the dust settles. Work towards it, but stop deferring your happiness.
Get there slower and enjoy the ride. I like how it is portrayed in this video:
Enjoy the show, and don’t wait for the finale. A song I really like (in Spanish) reminds me that the present really is all we have.
3. “Someday my ship will come in” is bullshit. You will NEVER win the lottery. Be practical.
People seem to have a strange concept of how luck works and how the universe/some diety/karma/their lucky shoe or how “they deserve it” will mean that things will eventually fall into place for them. You are “due” to win the lottery or will get swept away by prince charming any day now. “You deserve it” (as if others don’t).
This is a misunderstanding of how the world actually works. Perhaps I’m wrong and praying or hoping that it will all work out, or generally being a nice person is what really “does the trick”, but why not actually get off your ass and do something tangible too while you’re at it.
I personally don’t believe in magic or fairies or astrology or sky wizards or large-scale invisible inexplicable forces at work on petty daily activities of humans. I’m sceptical about such things, and believe they are all impossible/ridiculous, and knowledge of this has enriched my life. As a practical person, I see the world as a very logical place with physical and social rules and understanding this has helped me live well in it.
The universe owes you nothing, you owe it to yourself to be the master of where your life ends up.
4. There’s no such thing as destiny. This is excellent news!
Destiny is used as a cop-out and standard excuse by most people for why they don’t do something with their lives. The thing is, it doesn’t exist.
Your limitations are not set by who you know, where you were born, what genes you have, how much money you have, how old you are right now, what you did before or other things that you can claim are your stamp of failure for life.
If you are determined enough there is a shitload of opportunities in life that are totally achievable with minimal cash, regardless of who you are.
5. Seek out people with different beliefs and views of the world to yours and get to know their side of the story
As you can probably guess from #3, I have some beliefs about the world that don’t jive with a lot of people’s. However, a lot of people get their meaning in life from believing in things I don’t. If everyone thought like me, the world would be a very boring place.
So when I meet someone with a very different belief system to mine, it’s better to get along than to try to “convert” them. This is as true for how the world works as it is for language learning methods, fashion, movie tastes etc.
When someone is sure about something and has believed it for many many years, then you cannot convince them with a few cleverly picked words. Everyone is closed minded about something, including me. They have to discover it themselves over time or just continue believing what they do. Don’t take responsibility for convincing the world you are right. It’s important to acknowledge that maybe you are actually the wrong one.
The world is much more fun with people of varying interests and beliefs. Despite my scepticism, in my travels I have hung out with astrologists, palm readers, very religious folk, conservatives, and people who hate technology. And my life and experiences are enriched so much because of it.
Spending time exclusively with people who agree with you on everything would never challenge you and allow you to learn so much more.
6. Living a good life is the best way possible to convince people
Enough words and enough arguing. Just live by example and soon you’ll have people on your side when they see your results and how passionate you are. No need to “convince” them. Just show them that you are there, tell them how you got there, and they will start to realise that maybe you aren’t that crazy after all.
7. Nobody has it all figured out
Almost everyone has problems and puts on a brave face - don’t presume they have it easy. You see of each person what they let you see. You have no idea what they are going through or what they had to put up with to be in a situation that you can consider “easy”.
This is universal - millionaires, students, the cool kid, the party animal, the introvert and everyone in between has more to their story than the superficial restricted one you see. Never dismiss them as having it easy if you don’t know the entire story.
8. There’s no shame in saying “I don’t know”
There is a stigmatism in some cultures to admit ignorance about a particular topic. Don’t dance around the issue - just say I don’t know. Honesty is way smarter.
9. More money will NEVER solve your problems
As long as you are not living in the street or going hungry, then you do not “need” more money. When you spend enough time with people who are actually living on next to nothing, but having a full life, then you will truly understand this. Everything that is wonderful about life doesn’t cost a penny, and the rest is way cheaper than you think it is.
10. Possessions own you
Look at the real reason you want to buy more expensive crap and realise that it all comes down to validation from others in one way or another. You don’t really need any of it unless it’s directly related to essentials in how you work or survive.
The need to buy new crap dictates your life - it fixes you in one location with that house and furniture, and it governs how much money you need to earn. And it almost never actually enriches your life in any way. The less you own the better.
11. TV is the greatest black hole of time available to mankind
I wasted so much of my life before age 21 spending 3-4 hours a day watching TV. Following shows that I “had” to see, in order to “relax”. I regret almost every second of it. The whole world was passing me by outside.
TV was an important part of the 20st century, bringing communication and news to the masses, but now it’s wasteful. People get biased news through it, when much better alternatives are available, watch terrible TV shows through it that teach them nothing, and it sucks so many hours of their lives away that they seem to forget about when they delude themselves into thinking that they don’t have time to pursue real passions in life.
TVs encourage people to be antisocial. The only TVs you should be watching are someone else’s - go to your friend’s house to share a series you like if you must, or go to the bar with your mates to watch sports. Your life will not be enriched by sitting at home watching a screen with zero interactivity to it.
12. The Internet is the greatest tool ever available to us, but daily use must be capped
Unlike TVs, the Internet is interactive and allows you to take part and become virtually social. It connects communities all over the world and without it, the last 8 years simply would have been much more difficult for me for many reasons.
Having said that, it has the same potential as TV to become a black hole of time. Use it to enrich your life, but put a cap on how much you use it so you can get out and live that life. Replacing one screen with another (even when you use it to chat to people) is just escaping the real world, which is much more beautiful.
13. Get outside and do something with other people
My favourite website in the world is Couchsurfing.org, precisely because I spend so little time on it. It has simplified my travel life tremendously by allowing me to host people to maintain my languages, and to search it for interesting people to meet up with.
The world that is worth experiencing is not in books or on TV or computer screens. It’s with other human beings. Stop being shy and get out and meet them!
14. Speaking only English is incredibly limiting to non-tourist travellers
If you are visiting a country for a weekend, then you can check into your hotel and order food in an expensive restaurant and get a guided tour in English. You can even make local university educated friends, and successfully create a bubble to protect you from the local language for as long as you like, and delude yourself into thinking that this is the way things are.
But you will never truly experience the local culture if you limit yourself to being able to interact on a deep level just the well educated part of it. English-speaking travellers miss out on so much - not speaking English has defined most of my travels and the amazing experiences I have had would have been impossible if I didn’t try to learn the local languages.
ANYONE can learn a language. When I was 21 I thought I couldn’t do it, but one day I put all the bullshit excuses to one side and just spoke it. Speaking a language from day one is the ‘secret’ to being able to learn it quicker and at any age.
15. Modern foreign culture does not have to satisfy your stereotypes
Every country in the world is modernising but this does not mean that they are westernising or Americanising. What makes them unique does not have to satisfy your “quaint” tourist-brochure view of them. Leave ignorant stereotypes aside and have an open mind about how modern life is like in that culture.
Respect the differences, try to adapt to them yourself and realise that to them you might seem backwards in many ways.
16. Take your time
If there’s one thing I’ve learned from living in countries that are more “easy going” it’s that they are way wiser than the rest of us in their pace of life. People and countries that do everything quicker also do it worse. Take it easy and go slowly.
Enjoy every bite of food, walk at a slow pace and take in your surroundings, let the other person finish their side of the conversation while you listen attentively, and stop in the middle of your day, close your eyes or look at nature and become aware of your breathing.
17. You can’t please everyone
“I don’t know the secret to success, but the secret to failure is trying to please everyone” - Bill Cosby.
State your opinion and stick to your guns. If you are confident enough and share your idea with enough people, you will piss off someone no matter what you talk about. That’s their problem, not yours.
18. Trying to be cool or following trends is for mindless sheep
Peer pressure is for people who are afraid of their individuality. Stand up for yourself, and go against the flow if that’s what you feel is best. What’s cool now will be frozen over in a few years.
19. Make mistakes - and LOTS of them!
Mistakes are how we learn. Failures are the stepping stones to success.
20. Wear sunscreen
Seriously. Protect your skin. Follow that and all other advice in this video:
21. Stop thinking so much and act
People think their way out of doing everything that’s worth doing in life. The reason I feel I’m getting so much done in the last years is precisely because of how much time I give to over-analysing whether I should do something important or not: None.
22. Dance and sing whenever possible
23. Making new friends is easy and so is appreciating your current ones
My entire eight years travel has been alone. I arrive in a new nation without a single friend waiting for me in many cases. I have no connections, but I make them anyway. I find a party online and go straight to it and say hi to everyone. Soon, if I try enthusiastically enough, I’ll find people I can socialise with on a regular basis.
If you are friendly, genuine and charming, making friends with people from every culture and background is possible.
When people who are surrounded by family, networks, work and school colleagues, other friends, clubs and communities they are a part of… tell me that it’s hard to meet new people I feel like slapping them in the face to wake them up to the opportunities around them, which I haven’t had consistently for almost a decade. Look around you!
24. You don’t know what you’ve got ’till its gone
Don’t take anything for granted. I couldn’t afford to pay for accommodation one night and had to sleep outside on a rock because of it. Ever since then I appreciate having a bed, couch or hammock, no matter how small or where it may be, because I know what it’s like to not have one. One night was enough to burn it into me - I sigh a breath of relief every time I go to bed now.
I went partially deaf due to an ear infection for two weeks and appreciate my hearing and all the beautiful sounds around me all the more because I got it back. I also gained an appreciation for signed communication that I’d take advantage of several years later.
I’ve never lost anyone close to me, but I hug my family members and tell them I love them every chance I get, and clear any bad air with friends and don’t hold back on sharing my emotions with them. Life is too short - if I lost anything important to me then I want to make sure that I never wasted the time I did have with it or with him or her.
25. Swallow your pride and apologise
Never hold a grudge and never try to win every argument. Sometimes it’s best to let your pride slide for the sake of clearing the air with someone. Be the first to say you’re sorry. Never wait for the other person to make the first move.
26. Doing anything specifically to impress people is stupid
People will never give you the validation you seek if you try to be a dancing monkey for them. Saying how many languages you speak, how rich you are, who you know, where you studied or what you do for a living, or trying to show-off in any other way to get someone to like you, or working for these things just for the bragging rights will leave you really disappointed.
People are impressed by those who aren’t trying to impress them and are comfortable in themselves and social and interesting. Sometimes to be “interesting” all you have to do is be a good listener.
27. People are not alone in being alone
One of the most frequent questions I get asked as a long-term solo traveller is if I feel lonely. The short answer is no. The long answer would require an entire post in itself.
But the fact of the matter is that loneliness is much more common around the world than I previously thought it was. I was actually much more lonely in my university (fixed) life than I am now. And I meet many people who have vast networks of social groups who feel desperately lonely because they feel nobody gets them.
Then others who simply changed their lifestyle in some way (not necessarily by travel, but perhaps marriage or starting a demanding job) and have lost contact with all their childhood friends because of it, also feel lonely.
I’ve talked to many people who are convinced they are the only ones who feel this way. Each time I hear a similar story I can hear the Police in my head “seems I’m not alone in being alone…” Believe it or not I find this very comforting when I am genuinely separated by thousands of kilometres from anyone who even knows what my name is. Even though nobody is in exactly the same situation, the amount of people in the world I’ve met tells me that I’m very likely not the only one in such a situation, even at that very second.
No matter how lonely you might feel, there is always someone who can relate to you. Perhaps you can’t talk to them right now, but they are out there.
28. Love isn’t “all” you need, but if you don’t have it in some form, your life will be very empty
We don’t need love to survive, but without it there will be a huge hole inside you. Make sure that every day you have someone (family, friends, lover) to remind you that you are special. If you postpone this part of your life until later, after you get or do that thing you want to do, you will continue in that lonely path indefinitely.
29. The most important lessons in life can never be expressed in black and white, but must be experienced
I thought I knew it all back in university - and that everything of importance can be found in books. But the truth is that the most important things in life are very hard to put in black and white, including what I’ve said in this post.
When most of the world’s information is at our fingertips, a mouseclick away, it makes it feel like we don’t need to experience any more. Movies, books, or “living vicariously through someone else” means we can apparently get the general gist of anything.
This is false. Experience is the greatest teacher of all. Stop reading about or watching the world passively and start living it.
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I hope you’ve enjoyed this list. Since my birthday was yesterday I want you to remember that in about 5 weeks or so I’ll be making my delayed birthday request. It will cost you nothing but 2 minutes of your time. Please don’t forget it. Subsribe by RSS, enter your email in the top-right of the site, follow me on twitter and like this site’s page on Facebook (in the right sidebar) to find out what that is when the time comes!
Please let me know what you think about this list in the comments below!
[Edit: People keep asking me how I afford a travel lifestyle for so long. I can assure you my lifestyle is way cheaper than most settled people who prove rule #10 and need so much money to buy rubbish!
You don't need to be rich to travel the world. To find out more about me and my story, please read my site's About page and specific details of how aspects of my lifestyle work are covered in Language Learning, Travel and Business and Problogging resources.]
- Do you need to be rich to travel the world?
- Why moving to a country may not lead to learning the language & what learners & expats CAN do
- Ironic post: Why English is all you need to travel the world
- Where are all the language tourists?
- How to survive as a travelling vegetarian
29 life lessons learned in travelling the world for 8 years straight is a post from: Fluent in 3 months. Click through to the site to subscribe to the Language Hacking League weekly e-mail list (on the top right) for way more tips sent directly to your inbox!
If you liked this post, you'll love the Language Hacking Guide! Click here to see a video I made in 8 languages to introduce it!
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